Healthcare Cloud Integration for a Multi-Clinic Network
healthcare-cloud-integration
Industry:
Healthcare & Life Sciences
Duration:
10 weeks
Health Cloud, Flow Automation, Reports & Dashboards
The Challenge
In many healthcare networks, patient data is often scattered across multiple clinic systems, creating gaps in care continuity and delays in follow-up communication. Staff frequently rely on manual spreadsheets or disconnected EMR exports, making it difficult to track patient interactions or referrals across locations.
Solution
In a scenario like this, 360 Quantum Solutions would design a Salesforce Health Cloud solution to centralize patient data and automate care coordination workflows. Using Flow Automation, referral records could trigger task assignments for physicians or care coordinators, ensuring every patient receives timely outreach. Custom dashboards in Health Cloud would surface key insights — such as follow-up completion rates, appointment backlogs, and referral outcomes — enabling leaders to monitor overall network performance.
Results
Healthcare organizations adopting this approach typically experience:
Unified patient profiles accessible across all clinics
25% faster care coordination and follow-up processing
Improved communication between front-office, nurses, and physicians
Outcome
By establishing a single source of truth through Health Cloud, multi-clinic networks can enhance both operational efficiency and patient satisfaction. Automated tracking and real-time analytics help care teams focus on outcomes rather than administration — ultimately improving continuity of care across the entire patient journey.