Managed Salesforce support & admin, on tap
Ongoing certified admin, enhancements, and expertise for a predictable monthly fee — without the cost and overhead of a full-time hire. Your org keeps improving instead of drifting.
Your Salesforce team, without the headcount
Salesforce isn't 'done' at go-live — it needs someone to answer user questions, build the next improvement, keep data clean, and stay on top of three releases a year. Hiring a full-time admin is expensive and often more capacity than a growing team needs. A managed-support retainer gives you certified expertise exactly when you need it, for a predictable monthly cost.
You get a named consultant who knows your org, a clear way to request work, and steady forward progress — not just break-fix. We handle the day-to-day, tackle the backlog, and bring proactive ideas so your investment keeps compounding instead of decaying.
Everything a great in-house admin would do
User support
A clear channel for your team's questions and requests, answered by someone who knows your org — not a ticket queue.
Enhancements
A steady stream of improvements: new fields, flows, reports, and features as your needs evolve.
Data hygiene
Duplicate management, validation, and clean-up so your data stays trustworthy over time.
Reporting & dashboards
New and refined reports so leadership always has the view they need.
Release management
We stay ahead of Salesforce's three annual releases so new features help you and nothing breaks.
Proactive advice
Regular check-ins with recommendations — we bring the ideas, you decide the priorities.
What ongoing support really buys you
Peace of mind and momentum — an org that keeps getting better, users who feel supported, and expert help without a full-time salary.
- Predictable monthly cost, no surprise invoices
- A named consultant who knows your setup
- Steady improvements, not just firefighting
- Scale support up or down as your needs change
Managed support questions
How does the retainer work?
You get a set block of certified admin and consulting time each month, plus a clear way to request work. Unused priorities roll into the next sprint. We agree scope and cadence up front.
Is this cheaper than hiring an admin?
For most growing teams, yes — you get certified, multi-skilled expertise for a fraction of a full-time salary, and you can flex it as your needs change instead of carrying fixed headcount.
What if we need more than the retainer covers?
We scope larger pieces of work — a new implementation, a big integration — as separate fixed-price projects, so your retainer stays predictable and the big stuff stays transparent.
Can you support an org you didn't build?
Yes. We start with an Org Health Check to get oriented, then take over ongoing support. A lot of our retainer clients came to us with an org someone else built.
Want Salesforce expertise without the headcount?
Book a free Org Health Check. We'll review your org, show you what to fix first, and design a support plan that fits how your team actually works.
Book a Free Org Health Check →